Returns

Returns Policy

30-Day Returns

We offer hassle-free returns within 30 days of your delivery date.

How to Return

Email us at contact@acadel.co.uk with your order number and the items you wish to return.

We'll send you a prepaid return label (UK orders only) within 24 hours.

Pack your items securely in their original packaging if possible.

Drop your parcel at your nearest post office. We'll process your refund within 5 business days of receiving the return.

Conditions

–Items must be unworn, unwashed, and in original condition with all tags attached.
–Sale items are final sale and cannot be returned or exchanged.
–For hygiene reasons, underwear and swimwear cannot be returned.
–Return shipping costs are covered by Acadel for UK customers.
–International customers are responsible for return postage.

Need help with your return?