Terms of Service

Overview

Welcome to The Acadel Shop. The terms "we", "us" and "our" refer to The Acadel Shop. By accessing or using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy. Our store is powered by Shopify Inc.

Access & Accounts

You must be of legal age in your jurisdiction to make purchases. Account holders are responsible for maintaining the security of their credentials. You represent that all information you provide is accurate and current.

Products

Acadel reserves the right to discontinue products at any time. Colours or product appearance may differ from how they appear on your screen due to device display settings. We reserve the right to limit quantities of any products.

Orders & Payment

Orders constitute purchase offers subject to Acadel's acceptance. Payment must be processed before an order is accepted. Please review your order carefully before submitting, as The Acadel Shop may be unable to accommodate cancellation requests after an order is accepted. Prices are in GBP and subject to change without notice.

Shipping & Delivery

All delivery times are estimates only and are not guaranteed. We are not liable for shipping and delivery delays caused by third-party carriers, customs processing, or circumstances outside our control.

Returns

Our full returns policy is detailed on the Returns page. Items must meet the stated conditions to be eligible for a refund. Sale items are final sale unless otherwise stated.

Intellectual Property

All content on this website — including images, text, design, and branding — is owned by Acadel and protected by copyright. You may only access content for personal, non-commercial use. Unauthorised reproduction or distribution is prohibited.

Third-Party Links & Tools

Our website may contain links to third-party websites. Acadel is not responsible for the content or practices of those sites. Third-party tools provided through the service are offered as-is and Acadel assumes no liability for their use.

Shopify Relationship

Sales occur directly with Acadel, not Shopify. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions on this site.

Prohibited Uses

You may not use our services for unlawful purposes, infringe intellectual property rights, harass or harm others, or use automated tools to access or scrape our site. We reserve the right to suspend or terminate your account at any time without notice.

Disclaimer of Warranties

Services are provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied.

Limitation of Liability

To the fullest extent permitted by law, The Acadel Shop shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from use of this website or our products.

Indemnification

You agree to indemnify and hold harmless Acadel and its affiliates from any claims, liabilities, damages, or expenses arising from your breach of these terms or violation of any law.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

Changes to Terms

We reserve the right to modify these terms at any time. Your continued use of or access to the services following the posting of any changes constitutes acceptance of those changes.

Contact

Questions about these terms should be directed to contact@acadel.co.uk or 167-169 Great Portland Street, London, W1W 5PF, United Kingdom.